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Shop By Category 
If you are interested in seeing products
according to category, simply select the link from the list on
the left side of this page or use the button that says "Go Shopping"
on the top right navigation bar of this page. If you
can not find a particular product for a category, simply email
us and we will do our best to try to stock the product for you.
Searching For Products
Simply type in the name or product number
of the product that you are searching for into the search box
at the top center of this page. Then, click "Search." You will then
see a list of products relating to your query. Click on any of
the links to see more details about that item and/or place the
item in your cart. To bring up a wider range or results, try limiting
your search to one word. If you can not find a particular product
using the search box, simply email us and
we will try to stock the product for you.
Recommend to a Friend
You can recommend any of our products to your friends simply by clicking on the send to friend button on the product detail page. After you clicked on that image - you'll see a small convenient window where you can provide
your name, email and friend's name and email. Type any message for your friend and click "Recommend."
We'll gladly send your message with a link to that recommended page to your friend.
Methods Of Ordering
VitaminWorld.com gives you 4 easy options to place an order. You may do one of the following:
- On-line - Shop our site and place an order.
- Order by Phone - Customer Service 1-866-667-8977 / 24 hours a day / 7 days a week.
- Order by Fax - Toll Free 1-866-667-9236
Foreign Customers 1-631-471-5693
- Order via Check or Money Order - You may send us a
check or money order. If you wish to pay by check or money order,
please mail your payment along with your name, address, phone
number and order description to:
VitaminWorld.com
Attn: Order Department
1233 Montauk Hwy
P.O. Box 9001
Oakdale, NY 11769
Please specify what product you are ordering and where you would like your product to be shipped. (Please note: By sending a check, your product may take slightly longer to arrive than the normal delivery time as we must wait for your check to clear our bank.)
Methods Of Payment
VitaminWorld.com accepts Visa, Mastercard, Discover,
American Express, JCB, money orders and personal checks. If you
wish to pay by check or money order, please mail your payment
along with your name, address, phone number and order description
to:
VitaminWorld.com
Attn: Order Department
1233 Montauk Hwy
P.O. Box 9001
Oakdale, NY 11769
Please specify what product(s) you are ordering and where you would like your product(s) to be shipped. (Please note: By sending a check, your product may take slightly longer to arrive than the normal delivery time.)
Place An Order
- From our home page, you will be able to browse through the product categories or search for a product by product name, product number or description by entering your search terms in the search box located at the top left navigation of the site.
- Either method will retrieve a list of products, sizes available, and their price(s).
- To view a more detailed description of the product and its ingredients, simply click on "view label." A pop up box will appear within the page you are on with label information. If the label information is not available online, the pop up box will indicate an email address you can use to request the label information for that product.
- Once you have decided which product you would like to
purchase, click on the Add to Cart button next to that product.
This will deliver that product to your Shopping Cart where you
can select the quantity to purchase. If you change the quantity
you wish to order, please remember to click the Update Cart button.
You can also remove a product by selecting Remove Item.
We have now made it easier, faster and more convenient
for you to order with us.
Method 1- Quick Order Form
Are you pressed for time? Do you already know the item numbers of all the vitamins
you are looking for? Simply
use the Quick Order Form
link on the right side of the top navigation bar, select
products by Product Number as displayed in an ad, on this
website or in a prior order. Please enter the product numbers
you wish to purchase in the boxes and click the Send button.
All of the items will appear in your cart for you to review, at which
point you can change quantities, remove the item, continue shopping,
or proceed to the secure online check out.
Method 2- My Favorites
Do you have a favorite item that you order again and again? With the
'My Favorites' feature, you can store your favorite items in a category created just for
you. Easy one-click ordering will allow you to select which items
you want to put in your shopping cart. To save items in your 'My
Favorites List', Click on the "My Favorites List" button located on
the top navigation bar. Click on the "Add More Favorites" button. Start entering
the product #'s of all of the items you wish to save in your 'My Favorites List'.
Once you've entered all of your products #'s, click on the "Add To Favorites"
button. From here you will be able to add any of these items to your cart or
continue to browse our site. The next time you visit our site, it will only
take one click for you to find all of the items you love. To add more items
- Click the 'Add More Favorites' button and begin entering new product #'s.
To remove an item(s)- Simply click the remove button to the right of each item you wish to remove.
Using a combination of these methods will result in a quick,
hassle-free, and safe way to place your future orders.
At this point you can:
Continue Shopping
to add more items to your shopping cart.
Update Cart
to manually refresh your Shopping Cart.
Begin Checkout to complete your order.
Once you are ready to complete your order, you will need to
provide us with your billing and shipping information. If you have
already created an account with us, you can sign-in at any time during
your shopping session, including during check-out, and your billing
and shipping information will automatically appear during check-out.
HOWEVER, your credit card information WILL NOT BE STORED and will
need to be re-entered. This is for the safety and integrity of your
credit. If you do not wish to create an account with us, but wish to
have your information stored for future orders, simply click the
"remember me" option at the bottom of the billing/shipping information
page and the next time you come to our site, your billing and shipping
information will automatically appear. In order to take advantage of
this feature, you must have your cookies enabled on your computer.
After entering your billing and shipping information, click the
"continue checkout" button. This will take you to the "order review" page
where you can review all of your billing and shipping information and
modify any of it if necessary. Here, you will also be able to enter any
promotional coupons you may have. Your final screen will give you a
printable receipt of your order.
Once you have verified your personal information and shipping
options, you will need to enter your credit card information
OR check the "Make
payment by phone" option. This option can be used if you prefer
not to give your credit card information over the internet.
Once you choose this option, a customer service representative
will contact you shortly to obtain your credit card information
and continue processing your order. Once you have chosen a payment
method, click the "Place Your Order" button for credit card payment or
click the "Phone Me" button to have a Customer Service Respresentative
call you for your credit card information. Clicking either of these buttons
will complete the check-out process.
Your final screen will give you a printable receipt
of your order.
Once you have completed your order, you will receive a
confirmation e-mail that the order was received followed by
a detailed e-mail with your shipping information including the
final cost charged to your card.
Quantity Policy
We reserve the right to limit quantities. Large quantity orders cannot be processed through our website. Please contact a customer service representative
to assist you with your order.
Toll Free 1-800-228-4533 --> 24 hours a day / 7 days a week.
Edit My Order
If you wish to edit or change your order
after it has been placed, simply send us an email
explaining what you wish to change. If your order has already
been processed, you will not be able to modify or change your
order.
Cancel My Order
If you wish to cancel your order after it
has been placed, simply send us an email
asking us to cancel your order. If your order has already been
processed, you will not be able to cancel your order, however,
you may refuse the package for a full refund/credit. Customer
Service 1-800-228-4533 --> 24 hours a day / 7 days a week.
Our Guarantee
We are proud of the quality of our products and want
to make sure you are completely satisfied. Vitamin World guarantees every product we sell. Our
products are manufactured under even more stringent
quality controls than required by federal and state
agencies for food. Your satisfaction is guaranteed for 90 days from purchase date. If you are not completely satisfied, return
the unused portion with a short explanation and we will
promptly refund your money for the unused portion.
Your sales slip must accompany all Merchandise Returns.
Coupon Redemption
If you have a promotional coupon, you can redeem it on the last page of the checkout
process. There is a coupon redemption section located beneath the shipping options
section. Simply enter the promotional coupon number and click "Enter Code." Once the page refreshes,
you will see the coupon deducted from your total amount. If you encounter any errors due to
lack of information or incorrect information, once corrected, you may need to re-enter
your promotional coupon again in order to receive your credit.
Bonus Rebate Redemption
Your bonus voucher will contain a bonus code # which you can enter when ordering online.
You will enter this on the Order Review page in the box marked 'Bonus Rebate Number.' You will
also need to enter your Savings Passport membership # if you haven't already done so.
Once you enter the necessary information, you will see the amount deducted in the "Totals"
section of the Order Review page.
If you are still having technical difficulties, please contact us at 1-888-645-7135.
Promotional Ads
If you have a promotional ad from which you would like to order, click on the
promotion code link located in the bottom navigation bar.
Enter the promotion code number listed in the ad into the promotion code box
and click "enter code." You will then see the list of items indicated in the ad with their
special prices. Check the box or boxes next to the item(s) you wish to purchase and click "add
to cart." Once you have added the desired products to your cart, you can update the quantity desired.
You may only order products from one ad per order. If you wish to use a different ad after you've
already added products to your cart, you must remove all products from one ad before you can order
products from another.
About Cookies
In order to use the 'My Favorites List' and/or 'Remember Me' features of our site, you will need
to set your browser to accept cookies. This cookie information
is not shared with any other party.
Q: What are
cookies and how does VitaminWorld.com use them?
A: A cookie is a small text file that a website places
on your computer hard drive when you visit that site in order
to provide a more personalized browsing experience.
Q: How can I set my browser to accept cookies?
A: All browsers allow you to change this setting, but where
you change it depends on the browser you are using:
If you're using Internet Explorer 6.x
From the menu at the top of your browser:
- Choose Tools, then
- Internet Options
- Click the Privacy tab
- The default setting is medium, which will allow you to
accept cookies. To change this setting, move the slider to determine
which setting you prefer. If your setting has been set to "Custom,"
click on the Advanced button and choose accept cookies.
If you're using Internet Explorer 5.x
From the menu at the top of your browser:
- Choose Tools, then
- Internet Options
- Click the Security tab
- Click Internet, then Custom Level
- Scroll down to Cookies and choose Enable
If you're using Netscape Navigator 6.x
From the menu at the top of your browser:
- Choose Edit, then
- Preferences, then
- Click on Privacy and Security
- Then Cookies, and
- Select Enable
If you are using another browser, we recommend you upgrade now for
free to the most recent version of Microsoft
Internet Explorer or Netscape
Navigator.
How to use "My Favorites List"
With the 'My Favorites List' feature,
you can store your favorite items in a category created just for
you. Easy one-click ordering will allow you to select which items
you want to put in your shopping cart. In order to take advantage
of this feature, you must have your cookies
enabled on your computer. Please remember, your list will only be available from the computer you created it on.
Step 1 - Click on the "My Favorites List" button located
on the top navigation bar.
Step 2- Click on the "Add More Favorites" button.
Step 3 - Start entering the product #'s of all of the items
you wish to save in your 'My Favorites List.'
Step 4 - Once you've added all of your products, click on
the "Add To Favorites" button.
Step 5 - You should now see all of your
items in your 'My Favorites List.' From here, you can now manage
your list.
To add items to your list - Click the "Add More Favorites" button and
continue from Step 3.
To remove an item(s) -
Simply click "remove item" located to the right of each item you wish to remove.
To add an item to your shopping cart - Simply click the box
to the left of each item and a √ mark will appear. Now click
the "Add Selected To Cart" button. You should now see the item(s) you checked
in your shopping cart. From here, you may either continue shopping or begin the check-out process.
Create An Account
Users who create a personal account with
us, will be able to store all of their billing information with us
thus preventing having to enter it every time. To create an account,
simply select "Sign-In/Register" at the top right of
the page. From there, you will be able to register with us. You
will also be able to register during your check-out process. If you do not wish to
create an account with us, but wish to have your information stored for
future orders, simply click the "remember me" option at the bottom of
the billing/shipping page. The next time you come to our site, your
billing and shipping information will be pre-filled for you! In order
to take advantage of this feature, you must have your 'cookies' enabled
on your computer.
Forgot Username or Password
If you forgot your username or password, simply go to the sign-in/register screen
and choose "forgot my password." You will then be able to enter
your email address and we will mail you your username and password.
If you receive an email in which the password field is blank or says 'NONE,'
this means you have never registered with us.
Edit Account Information
If you wish to edit your account information,
simply click the "sign-in/register" button located at
the top left side of the page. Enter your email address and password
then click the "sign-in" button. Choose "Update Your Profile," change any information
you wish to change and click the "Update Your Profile" button located on the lower
left hand side of the page.
Shipping
Domestic Shipments
VitaminWorld.com will ship your order by UPS (available only in the
contiguous 48 states) for only $1.95.* If you prefer, you can
have your order shipped USPS** (Post Office) for only $1.95 (please allow 2-8 business days for delivery, depending on destination). For
faster delivery, you can have your order shipped UPS 2nd Day Air,
or Next Day Air for an additional charge. (Orders placed after 3:00 p.m.
do not process until the next business day. All orders received over the
weekend (Friday - Sunday) will not be processed until Monday a.m.,
then will be shipped within 24 hours.)
International
Shipments - Including Mexico and Canada
Unfortunately, Customs will not allow our products to be shipped to France or Germany. We do however, have a mail order division in the United Kingdom, with whom you can order.
Visit their website at: www.hollandandbarrett.com
If you would like to place an order by phone, please use their orderline 0870 606 6605 (lines open 8:30 a.m. - 8:30 p.m. weekdays, 9:00 a.m. - 5:00 p.m. Saturday, calls charged at National Call Rate).
Cost
All International shipments will be charged postage costs calculated by weight and destination, plus a handling charge of $1.95. U.S. currency only. Sorry, our free shipping offer does not apply to International orders. Our prices do not include taxes and tariffs. Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation. Additionally, when ordering from Vitaminworld.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Shipping Method
International orders are shipped via Air Mail which can take approximately 1-3 weeks for delivery.
* Please Note: Orders are shipped by UPS wherever possible. All
orders received over the weekend (Friday - Sunday) will not be
processed until Monday a.m. UPS shipping is available only in
the contiguous 48 states. UPS will not deliver to a P.O. box.
** Please allow 2 weeks for delivery, except in some areas such
as PR, where it may take longer.
Lost or Damaged Shipment
Please contact Customer Service
at 1-866-836-7050 --> 24 hours a day / 7 days a week.
Return A Product
We are proud of the quality of our products and want to make sure you are completely satisfied.
If you are not completely satisfied, return the unused portion with a short explanation.
Once your return has been received, a refund will promptly be issued for the unused portion.
To send an item back, simply send it to:
Vitamin World
Attn: Returns Dept
4320 Veterans Memorial Hwy
Holbrook, NY 11741
We will not be responsible for shipping and handling on returned
items. We recommend using UPS or insured mail for returns as we
can not be responsible for items that never make it back to our
warehouse.
Disclaimer
Vitamin World.com reserves the right not to ship any product that they
see fit for reasons such as delinquent accounts, import licenses,etc...
if this happens you will be notified via e-mail and your credit
card will be refunded. Some countries may require various types
of licenses. Vitamin World.com will not knowingly ship any products
to any countries that may require any type of license. All sales
are final. This means Vitamin World.com is not responsible for any negligence
on the part of the consumer. Prices on this website are subject
to change without notice. This website is a summary of many health
and nutritional media publications. It is not intended to cure,
treat or prevent any diseases or conditions. As always, please
consult your local health specialist before taking any of these
listed products or starting any listed programs or procedures
on this site. The products and procedures on this site have not
been evaluated by the United States Food and Drug Administration,
they are provided to you as a resource only. We are not responsible
for any typographical errors. Vitamin World.com will not be held responsible
for international orders that never make it past your countries
customs office. Please check with your customs office before placing
your order. No refunds will be given for items that are seized
by your local custom's agents. Prices are subject to change at
any time without notice.
Privacy Policy
Vitamin World respects your privacy. Click here to review our privacy policy.
Security
We take great pride in keeping your personal
information safe and secure. We use Secure Socket Layer (SSL)
technology to encrypt the information you send us when you place
your order. The information is encrypted on your computer, sent
through the Internet as jumbled code, and decoded on our secure
server. It cannot be read in transit.
We use Network Solutions as our certificate
provider:
To ensure that your order
is being placed on a Secure Socket Layer, there are several visual
clues displayed by your browser.
* First, you will notice the "http" in your browser's
URL location has changed to "https".
* In Netscape browsers, you will see the lock located in the lower
left corner will now appear closed with a slight glow.
* Microsoft Internet Explorer browsers will also display a closed
lock, but in the lower right corner of the browser.
Regardless of your browser, the VitaminWorld.com website will display these visual
clues to reassure you that your information is being transferred
securely.
In addition, we will not divulge any information we receive from
customers to anyone. We will not rent, sell or give your name
or credit card information or purchase history to any other company,
agency or individual.
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